Last updated: 17 June 2025
These terms govern your participation in any promotions, giveaways, competitions, referral schemes, or loyalty rewards (collectively referred to as “Promotions”) offered by INOUMI (“INOUMI”, “we”, “us”, or “our”) through our website, social media, email campaigns or affiliated channels.
By taking part in any Promotion, you agree to be bound by the following terms and conditions:
1. Eligibility
- Promotions are open to UK residents aged 18 or over, unless otherwise specified.
- Employees of INOUMI and their immediate family or household members may not participate.
- We reserve the right to verify eligibility before issuing a prize or reward.
2. Competitions & Giveaways
- Each competition or giveaway will include specific entry criteria, deadlines, and prize descriptions. These will be outlined either on our website, social media post, or associated landing page.
- Entries submitted after the closing date will not be accepted.
- Winners will be chosen at random or by a panel, depending on the format of the promotion.
- Winners will be notified via email or direct message within 7 days of the competition closing date.
- Prizes are non-transferable, non-refundable and cannot be exchanged for cash or credit. If a prize becomes unavailable, a suitable alternative of equal value will be offered.
- We reserve the right to disqualify entries if we suspect misconduct or breach of the rules.
3. Loyalty & Rewards
- INOUMI may offer customers access to a points-based rewards system, subscription perks or seasonal loyalty bonuses. Details will be provided at the time of launch and may be subject to change.
- Points or credits earned have no cash value and may only be redeemed against eligible purchases on our website.
- Reward balances may expire after a period of inactivity or if the programme is discontinued (notice will be given).
- Loyalty rewards cannot be transferred between accounts or used in conjunction with other promotions unless stated.
4. Referral Offers
- Referral schemes (where available) allow you to earn a discount or reward when a friend places their first order using your referral link or code.
- To qualify, the referee must be a new customer and meet the minimum spend threshold (if applicable).
- Referrals must be genuine and not made through duplicate or fake accounts. Abuse of the system may result in disqualification from current and future offers.
5. Promotional Codes
- Discount codes must be entered at checkout and are only valid for the dates, products, and conditions stated.
- Only one code may be used per order unless otherwise specified.
- We reserve the right to withdraw or amend offers at any time without prior notice.
6. General Terms
- INOUMI accepts no responsibility for entries not received due to technical issues or internet connectivity problems.
- We may cancel or suspend any Promotion at our sole discretion where necessary (e.g. fraud, system failure, unforeseen circumstances).
- Participation in a Promotion does not confer any rights to employment, agency, or affiliation with INOUMI Ltd.
- All Promotions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.
7. Use of Data
- By entering a Promotion, you consent to your data being processed for the purposes of administration, prize fulfilment, and any publicity associated with the Promotion (subject to your marketing preferences).
- For further information, please refer to our Privacy Policy.
8. Contact Us
For any queries regarding competitions, loyalty points or reward promotions, please contact our customer support team:
Email: hello@inoumi.co